Tropic Air is seeking qualified candidates to fill the position of a Pilot in Command at Tropic Air’s Pilot Crew Department in San Pedro Town.
REPORTS TO:
Chief Pilot
POSITION OVERVIEW:
A Caravan Pilot in Command is responsible for the safe and efficient transportation of passengers and cargo while operating Tropic Air’s Cessna C208 aircraft within regulatory and procedural framework provided, while maintaining high customer service and relation standards.
QUALIFICATIONS:
- Minimum:
- Commercial Pilot’s license with Instrument Rating (C208B).
- Associate Degree.
- English Proficiency minimum ICAO standard Level 5.
- Successful completion of the training course specific to the single crew role if conducting single crew operations.
- CE-208: Total Hours: 2000, in command 1000 hours, of which 150 in command of a turbine engine powered aircraft, 50 hours in type which need not be Pilot in Command, 25 hours flight time under IFR and 15 hours flight time at night.
- PIC 500 (to include 100 hrs. IFR), Multi-Engine turbine 250, In type 50 (which need not be PIC).
- Rating on approval, Total Hours: 500
- 50 Hours on the specific types or class of airplane under IFR, of which 10 hours is as a Pilot in Command, for single crew operations.
- Preferred:
- Airline Transport Pilot’s License
- Bachelor’s Degree
Interested applicants can submit a letter of application and resume to [email protected] no later than Friday, June 30, 2023, or in writing to:
Human Resources Department
Tropic Air,
Coconut Drive,
San Pedro, Belize
IT Support Analyst - IT Department - San Pedro, Belize (SPR)
Tropic Air is seeking qualified candidates to fill the position of a IT Support Analyst at Tropic’s IT Department in San Pedro Town, Belize.
Reports To: IT Manager
Pay Grade; Level: *40-hour workweek; hourly rate subject to skill level and experience.
Primary Function: Responsible for assisting with all tasks related to the operation of Tropic Air’s information technology (IT) infrastructure. This includes but is not limited to supporting employees, network equipment, workstations, and enterprise applications.
DUTIES & RESPONSIBILITIES:
- Assist in ensuring business continuity.
- Monitor and respond to support requests received via Helpdesk System.
- Troubleshoot support request.
- Resolve support requests.
- Install and configure applications.
- Render assistance to users experiencing hardware or software issues.
- Assist in department record keeping.
- Monitor and perform patch management.
- Assist in the configuration and management of A/C controller, Lighting, Security, Biometric and Building access control systems.
- Troubleshoot network connectivity and quality.
- Perform workstation and printer maintenance.
- Perform other duties that may be assigned by management.
KNOWLEDGE, SKILLS & ABILITIES:
- Experience installing and configuring Windows Operating System.
- Experience installing applications on computers, tablets, and mobile devices.
- Experience with Microsoft 365 suite products.
- Experience or Knowledge configuring email client.
- Understanding of networking topology.
- Understanding or experience supporting wide area networks.
- Experience or knowledge of file systems.
- Experience troubleshooting network cables and devices.
- Strong command of the English language.
- High verbal and written communication skills.
- Understanding of Tropic Air’s business operations and IT’s role in supporting those operations.
- Flexibility to perform network and system maintenance activities during off-peak hours.
- Ability to function in a collaborative environment.
EDUCATION AND EXPERIENCE:
Minimum:
• Associate degree in business management or related field.
• Certification in Networking, Computer repair or other Information technology courses.
• Basic knowledge of networking, application installation and computer troubleshooting.
Preferred:
• Associate degree in the field of information science, information technology, or a related
information technology (IT) field.
• Certification in Networking, Computer repair or other Information technology courses.
• Must have at least (2) years of recent and successful employment.
Interested applicants are to submit the following documents:
- Cover Letter
- Resume
- Copy of Highest Education Certificate
- Copy of valid SSB Card
- Police Record
A complete application package should be sent to [email protected] no later than Tuesday, January 28, 2025
Web & System Administrator - IT Department - San Pedro, Belize (SPR)
Tropic Air is seeking qualified candidates to fill the position of a Web & System Administrator at Tropic’s IT Department in San Pedro Town, Belize.
Reports To: IT Manager
Pay Grade; Level: *40-hour workweek; hourly rate subject to skill level and experience.
Primary Function: The Web & System Administrator is responsible for maintaining and optimizing Tropic Air’s IT infrastructure. The role holder will ensure the efficient and secure operation of computer systems, networks, and servers.
DUTIES & RESPONSIBILITIES:
- Develop system access, monitoring, control, and recovery policies
- Test disaster recovery policies and procedures; completing back-ups; and maintaining documentation
- Monitoring web systems performance
- Maintaining web environment by identifying system requirements, installing upgrades and monitoring system performance
- Assist in the installation, configuration, and maintenance of hardware and software systems
- Perform routine system updates, patches, and upgrades
- Monitor system performance and troubleshoot issues to ensure optimal functionality
- Manage and troubleshooting network devices, including routers, switches, and firewalls
- Collaborate with senior administrators to optimize network performance and reliability
- Collaborate with the IT helpdesk to resolve user issues in a timely manner
- Implement and manage backup and disaster recovery solutions
- Perform routine data backups and ensure data integrity
- Participate in disaster recovery drills and testing
- Maintain accurate documentation of system configurations, procedures, and troubleshooting steps
- Prepare reports on system performance and incident resolutions
- Implement and enforce security policies and protocols
- Monitor system logs for security breaches and unauthorized access
- Participate in security audits and vulnerability assessments
- Collaborate with cross-functional teams to identify and implement technology solutions that support business objectives
- Evaluating and recommending IT hardware and software purchases
- Other duties assigned from time to time.
EDUCATION AND EXPERIENCE:
- Associate degree or a bachelor’s degree in information technology, Computer Science, or a related field (or equivalent work experience).
- Experience working with computer systems, networking, and IT infrastructure.
- Experience administrating Windows and Linux operating systems.
- Experience managing and implementing virtualization technologies (e.g, VMware, Hyper-V)
- Working knowledge of website operations and their underlying technologies.
- Proficiency in troubleshooting hardware and software issues
- Effective communication and interpersonal skills
- Ability to work well in a team and independently
- Strong problem-solving skills and attention to detail
- Eager to learn and adapt to innovative technologies
- Thorough understanding of the threat and attack landscape, attack vectors, vulnerabilities, and how they are leveraged by malicious actors
- Any relevant certifications (e.g, CompTIA A+, Network+, or Microsoft Certified Associate) is a plus.
Interested applicants are to submit the following documents:
- Cover Letter
- Resume
- Copy of Highest Education Certificate
- Copy of valid SSB Card
- Police Record
A complete application package should be sent to [email protected] no later than Tuesday, January 28, 2025