Tropic Air's Commitment to Your Furry Companions
Tropic Air is committed to providing our values of Safety, Service, & Sustainability to all of our passengers, including our furry friends. Fortunately, flying with your pet on Tropic Air is possible provided specific requirements are met. Tropic Air permits domesticated pets (cats or dogs) to travel in the cabin on all domestic flights only within a pet carrier.
Charges
A standard fee of BZ$10.00 (Domestic Stations) and USD$10.00 (International Stations) will be charged upon check-in for any pet or service dog.
Pet Carrier Requirements
- Must be provided by the passenger.
- Must be rigid (hard-sided) or flexible (soft-sided).
- Must have a leak proof bottom.
- Must have adequate ventilation.
- Must have secure fasteners (latches or zippers).
For the safety and comfort of your pet during flight, all pets must be transported un an airline-approved pet carrier that does not exceed the following maximum dimensions:
- Width: 46 inches
- Depth: 23 inches
- Height: 31 inches
These measurements reflect the largest carrier that can securely fit on the back seat of our aircraft. To ensure a safe journey, all carriers will be properly strapped in to prevent movement during the flight.
Check-In Requirements
- Passenger and pet must check in together to determine if the pet carrier will fit on the passenger’s lap or if an additional seat will be needed and charged for the pet.
- Passengers may be charged as much as three full-fare seats on any given leg of a domestic flight depending on the size of the pet carrier.
Certified Service Animals
Fully trained service animals may travel in the cabin outside of a pet carrier provided specific requirements are met.
A Service Animal is defined as an animal that’s trained to do work or perform tasks for the benefit of a qualified individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability, including but not limited to:
- Visual or Hearing Impairment
- Physical or Mobility Limitations
- Seizures
- Diabetes
Tropic Air staff may ask certain questions to determine if your animal is a service animal acceptable for travel outside of a pet carrier.
Check-In Requirements
Upon check-in, Tropic Air will require a signed letter from a licensed doctor or mental health professional and a signed certification of training for the Service Animal from an accredited institution along with a completed Service Animal Form from the U.S Department of Transportation (DOT) attesting to the service animal’s health, behavior, and training.
- The Passenger and Service dog must be present upon check-in.
- The Service animal must always be on a leash and under the handler’s care.
- In flight, the Service Animal must not stretch into the aisle and interfere with other passengers.
- The Service Animal should not occupy a seat.
- The Service Animal must be harnessed for the duration of the flight.
- All Service Animals travelling outside of a pet carrier MUST WEAR A MUZZLE for the duration of the flight.
NOTE: Emotional support animals and therapy animals ARE NOT ACKNOWLEDGED as Service Animals by the U.S Department of Transportation (DOT) and are therefore categorized as pets.